|
|
|
privacy policy
(Updated: November 20, 2005)
Meet By Web understands the importance of ensuring its customers' privacy and employs strict privacy policies in all aspects of its business. This privacy statement applies to the Meet By Web Web Conferencing Service and the Meet By Web web site. It does not apply to any third parties, partners, resellers or links from the Meet By Web web site, as Meet By Web cannot control the privacy practices of those parties or sites.
Information Collection and Use
Meet By Web collects individual identifying information ("identifying information") when you request information, visit Meet By Web pages, register for the Meet By Web service, host a web conference or participate in a web conference. Meet By Web may also receive identifying information from its resellers, partners and customers.
The information Meet By Web collects includes, but is not limited to, the following: name, postal address, email address, telephone number, facsimile number, company name, job title and credit card payment information. In addition, Meet By Web may collect information such the name of your Internet Service Provider, the IP address through which you access the Internet, the date and time you accessed the web site or service, the pages you visited on the web site and any links which brought you to the Meet By Web web site. This information is used to help improve Meet By Web information and services, provide important information about Meet By Web products and services to you, analyze trends, administer products and services and for accounting and billing purposes.
In addition, as part of the Web Conferencing service, Meet By Web collects information, which includes, but is not limited to, the following: meeting participant information (name, email), meeting title, number of attendees, conference duration, status (voice, web), feature use, comments, polling results, system specifications (e.g., proxy server) and log files. This information is used to provide data back to you, improve the service, troubleshoot problems, administer the service and for accounting and billing purposes.
Information Disclosure
Meet By Web collects identifying information as part of selling, administering, delivering and maintaining its products and services. Meet By Web will not sell or rent your identifying information to anyone. Meet By Web will only send identifying information about you to other companies or parties when:
we have your consent to share your identifying information,
we need to share your information to provide you with a product or service you have requested from us,
we need to share your information with a partner, reseller or enterprise to enable them to provide you with a requested service on behalf of Meet By Web,
we need to share your information to debug a problem with a third party (we will notify you of this use of your information)
we must comply with a subpoena, court order or other legal process
your actions violate Meet By Web terms of service and require legal intervention.
Meet By Web occasionally hires other companies to provide limited services on its behalf, such as the processing and delivery of mailings. Meet By Web only provides such parties the information necessary to deliver the service and prohibits these parties from disclosing or using this identifying information for any other purpose.
Content Privacy
Meet By Web Web Conferencing Service allows users to publish documents for the purpose of sharing with an authorized group of users. When a document is published through
Meet By Web it is securely transferred to
meeting servers and converted. Published documents are never archived to off-line storage media and are considered the confidential material of the account owner. At any time you may elect to remove or replace a published document in the system. When you choose to remove published materials they are immediately deleted from our systems and are no longer retrievable.
Meet By Web does not use or share any published documents internally or with third parties. Published documents are considered confidential material of the account owner.
Cookies
Meet By Web Web Conferencing Service only requires cookies within a session. Once a session is ended and the browser is closed the cookies are removed from the user's computer. The Meet By Web web site may send cookies to your browser if your browser's preferences are set to accept such cookies. Your browser will only allow a web site to access the cookies it has sent to you. You may choose to delete any cookies sent to your browser by Meet By Web' web site.
Hosting Facilities
The Meet By Web Data Center is located in Waltham, Massachusetts and is a highly secure facility that is staffed 24 hours per day and 365 days per year. Access to the facility is allowed only for designated personnel who provide appropriate identification. The facilities are physically secure and the infrastructure is redundant.
Network Security
The
meeting network is protected by redundant firewalls supplied by an industry leader known for their performance and security. Routers, switches and other network components are also configured redundantly to maintain maximum service performance and availability.
Server Security
The
meeting service is powered by redundant, secure Internet servers located in the Meet By Web Data Center. All servers and networking equipment are housed in locked steel cages and are protected by security staff, video surveillance and biometric card access. Network access to servers from the public Internet is limited to only the TCP/IP ports necessary for administration and use of the service. Servers are maintained with the latest available security patches to minimize exposure to security flaws inherent to the platforms.
Changes to the Privacy Policy
Meet By Web will post changes to its privacy policy to its web site and will notify existing customers of the updated policy 15 days prior to the implementing the policy changes.
Contact Us
If you have any questions or feedback on this
policy statement, please
click this link to contact
us by e-mail or
call us at 1.800.380.7121 |
